How do I choose which pricing plan is best for me?
We recommend that you start with ....., and upgrade or downgrade at any time.
What are the features and limitations of the Free Developer Account?
Developer Accounts include the same app functionality of our paid sending tiers. If you are using a Developer
Account, you will be capped at a 1,000 auths/month sending limit – overages are not available.
What if I send or need to send more than the pricing plan I have signed up for allows?
For self-service accounts (except the Free Developer Plan), an overage fee will be incurred for each email that
exceeds the sending volume monthly limit as stated in the sending agreement (see pricing, above.)
If you know you are going to exceed your limit prior to sending, simply go to the settings tab in the control
panel and choose “Upgrade” to select the new plan that meets your increased sending volume needs.
What if I don’t send as many emails in a month as I have signed up for with my self-service account?
Unused auths do not roll over into the following month.
What form of payments do you accept for self-service accounts?
We accept Visa, MasterCard, American Express and Discover.
How am I billed for self-service accounts?
Fees are charged to your credit card on a recurring monthly basis.
Where can I see my invoices?
Invoices are emailed to the registered billing email address and they come from “email@example.com”.
How are overage fees billed?
Overage fees, if any, will be charged to the credit card on file whenever such fees reach $100 or more, or on
the monthly billing date, whichever comes first.
Can I sign up on a month-to-month basis?
All our plans shown are priced on a month-to-month basis.
How do I cancel my account?
To cancel your account log in to your account and click the "Cancel my account" in settings.
Do you offer refunds?
No, we do not offer refunds.